SpeakAura — AI Call Agent listens to live conversations, transcribes in real time, surfaces the next-best response and writes structured outcomes back to your CRM. Designed for high-volume contact centres that can't afford to grow headcount linearly.
Every feature is engineered for scale, multilingual realities and real CRM integrations.
Streaming, low-latency speech-to-text optimised for noisy contact-centre audio and code-switching.
Suggested replies, knowledge-base lookups and objection handlers surface in real time.
Customer in Arabic, agent in English? Translation, transcription and prompts work across languages live.
One workflow handles both voice and chat — context, history and AI follow the customer across channels.
Notes, dispositions, tags and follow-up tasks land in your CRM without agents typing a word.
Trains on your playbooks, tone-of-voice and product catalogue so suggestions feel native.
Reduce staffing pressure, improve quality and protect compliance — all in one rollout.
